Operational Support Clerk (One-Year Full-Time Term Position)



Our role as the Police Service for the Tsuut’ina Nation, or Tosguna as we are known in Tsuut’ina (English translation is “Black Soldiers”), is to ensure that our lands and people continue to be protected now and into the future.
The Tsuut’ina Nation Police Service (TNPS) is a unique policing agency, where we are privileged to serve a strong and progressive First Nations community and have all the benefits and challenges of living and working in proximity to one of the largest metropolitan cities in western Canada, Calgary.  The diversity in the policing role at the Tsuut’ina Nation Police Service is something that we take great pride in. From the proactive safety patrols to major investigations, our officers and staff are committed to providing the best policing possible. But, we don’t do the job alone and rely on the involvement of our community to assist us in our role. The bringing together of dedicated officers, staff, a committed police commission and a supportive community truly defines the success of the Tsuut’ina Nation Police Service.
If you are seeking the opportunity to work in a team environment, are self-motivated and have a strong work ethic, this may be the job for you!


The Tsuut’ina Nation Police Service’s Operational Support Clerk provides operational and clerical support to officers. Duties include but are not limited to:
  • Taking complaints, dispatching officers to calls for service, monitoring CPS and TNPS radios.
  • Generating files in the Police Reporting and Occurrence System (PROS), including regular administrative duties associated to file creation and distribution.
  • Entering, monitoring, updating, and auditing files created in the Canadian Police Information Centre (CPIC) platform.
  • Vetting, downloading, and maintaining body worn camera video evidence.
  • Support sworn officers with court-related duties through court package preparation, the preparing of release documentation, and the submission of bail packages.
  • Assist sworn officers through On-line Information Network (JOIN) queries.
  • Create and lay Informations through Justice On-line Information Network (JOIN).
  • Various administrative duties including, but not limited to, fingerprint submissions, transcribing, updating and monitoring monthly objectives, monitoring Signal ensuring officer requests are managed, etc.
  • Utilize various platforms to assist with the creation of Missing Persons’ Notices.
  • Support front-counter receptionist with telephone and in-person inquiries and complaints.
  • Effectively communicate with internal and external agencies.
  • Familiarize oneself with current high-risk offenders and Band Counsel Resolutions.
  • Apply Uniform Crime Reporting (UCR) scoring to files appropriately.
  • Assist with guard callouts, and ensuring all the necessary in-custody paperwork is completed and filed accordingly.


• Understands and appropriately applies principles, procedures, regulations, and policies related to handling classified/sensitive material and the release of information pursuant to respective privacy legislation and unit security policies
• Demonstrates knowledge and understanding of the police records and reporting system(s)
• Knowledge of CPIC policy and maintenance regulations
• Proficient in the management of TNPS records
• Proficiency with police databases, including but not limited to CPIC, PROS, JOIN, Axon/Evidence.com, Livescan, SENTRY, and eCollision.
• Thorough knowledge of the methods, principles, and practices used in Uniform Crime Reporting (UCR) scoring.
• Ability to communicate effectively orally and in writing with team members, police officers, and stakeholders.


  • Minimum of High School Diploma or equivalent
  • An acceptable equivalent combination of education and experience may be considered.
  • Completion of the following RCMP provided courses: CPIC Maintenance; PROS – Records Management System
  • Applicants must be eligible to obtain a peace officer appointment


  • This is a one-year full-time term position
  • The successful candidate will have relevant previous working experience and will pass an enhanced security clearance
  • Able to interact and engage with officers and take direction under stress
  • Flexibility with working shift work
  • Participate in ongoing training for operational software
  • Successful applicants must provide proof of qualifications and have reliable means of transportation.
This posting will close on November 24, 2021 at 4 p.m.
All applications must be submitted through the link below to be eligible.
Click Here To Apply

Siyisgaas (Thank You) to all interested candidates.

Only those who have been selected for an interview will be contacted.

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